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Market Research Report

AI Agents

Explore the adoption and perceptions of AI agents among business professionals in the SaaS industry.

US B2BSaaS~1,000 simulated respondentsB2B audienceApril 7, 2026

About This Research

AI-simulated market research equivalent to surveying 1,000 respondents, targeting B2B professionals in SaaS, US. The study explores adoption, priorities, and market sentiment around AI Agents. No human panelists were recruited. The Inqvey research model has been independently validated against Ipsos human panel studies with ±2-5pp average accuracy. Results are directional and suitable for strategic planning.

Target Audience

B2B professionals in SaaS, US

Roles surveyed

VP of Product Management - SaaS AI SolutionsDirector of AI Integration - SaaS PlatformsChief Technology Officer (CTO) - SaaS CompanySaaS AI Solutions ArchitectAI Product Manager - B2B SaaS

Key Finding

37.8% chose "Somewhat likely" when asked: How likely are you to adopt AI agents within your SaaS business operations in the next 12 months?

SaaS · US B2B · ~1,000 respondents

Key Takeaways

  • 137.8% of respondents selected "Somewhat likely" when asked about ai agents.
  • 2"Somewhat increase" was the dominant response (44%) for: "How do you anticipate AI agents will impact your team's productivity?"
  • 3Equivalent to surveying 1,000 respondents.

1.How likely are you to adopt AI agents within your SaaS business operations in the next 12 months?

Very likely
24.3%
Somewhat likely
37.8%
Neutral
20.4%
Somewhat unlikely
10.8%
Very unlikely
6.7%

~1,000 simulated respondents·B2B·US·Inqvey Research

2.What is your primary barrier to adopting AI agents in your SaaS business?

Cost
16%
Lack of expertise
26.5%
Integration with current systems
26.4%
Security concerns
24.3%
No significant barriers
6.8%

~1,000 simulated respondents·B2B·US·Inqvey Research

3.What aspect of AI agents do you find most appealing for your business?

Automation of routine tasks
38.1%
Enhanced customer support
17.9%
Data analysis and insights
28.3%
Personalization of services
13.1%
None of the above
2.6%

~1,000 simulated respondents·B2B·US·Inqvey Research

4.How do you anticipate AI agents will impact your team's productivity?

Significantly increase
25.4%
Somewhat increase
44%
No impact
16.3%
Somewhat decrease
10%
Significantly decrease
4.3%

~1,000 simulated respondents·B2B·US·Inqvey Research

5.What is your current level of knowledge about AI agents?

Expert
6.6%
Advanced
23%
Intermediate
39.1%
Basic
25%
None
6.3%

~1,000 simulated respondents·B2B·US·Inqvey Research

6.To what extent do you believe AI agents can improve customer satisfaction in your SaaS offerings?

Very high extent
23.7%
High extent
39.6%
Moderate extent
24.2%
Low extent
8.9%
No extent
3.6%

~1,000 simulated respondents·B2B·US·Inqvey Research

How This Research Was Produced

This report is equivalent to surveying ~1,000 respondents targeting B2B professionals in SaaS, US.

Inqvey uses multiple AI models to generate how a target audience would respond to survey questions. The responses go through a multi-stage calibration process to reduce bias and improve accuracy. No human panelists are recruited. Results are delivered in minutes, not weeks.

±2-5pp

Validated accuracy

Ipsos

Benchmarked against

Hours

Not weeks

AI agents - Market Predictions 2026 | Inqvey Data | Inqvey